Amplifying humanity
Carpool helps amplify human capability through the scaled adoption of technology.
We align AI initiatives to human capability and business objectives. We find where AI agents create the most value, then measure engagement, sentiment, and impact and use this process to scale adoption across the workforce.
Microsoft has trusted Carpool with technology adoption for over 15 years—SharePoint, Yammer, Dynamics, Power Platform, Teams, and now agentic AI and Copilot. We help Microsoft customers move past deployment to practical adoption: where AI agents are used, trusted, and measurably changing how people work.
Most AI initiatives aren’t making it past the first two waves.
Wave 1
AI AWARENESS
AND EXPERIMENTATION
Early curiosity and pilots. Individuals and organizations learn what AI can do by using out of the box chat functionality.
Owned by IT
Wave 2
AI INFRASTRUCTURE
AND GOVERNANCE
Platforms selection, security, and compliance get built out—but little business value yet.
Owned by IT
Wave 3
OPERATIONAL
INTEGRATION
AI adoption moves from IT deployment to something HR champions and the business runs. Workforce behavior, workflow integration, and measurable outcomes become the focus.
Endorsed by HR and
led by the business
Wave 4
INTELLIGENT
ECOSYSTEMS
Humans and AI agents operate as one coordinated system.
Partnership across leadership,
IT, HR, and the business
Customer
envisioning
Understand the business problem, map opportunity areas, identify the one or two agents worth pursuing first. Ends with a shared, specific target — not a generic AI roadmap.
Agent
architecture
Design and build the agent with the team, not for them. Architecture decisions, integration, objective alignment, first working version in the hands of real users.
Engagement
and impact
Starts the moment the agent goes live, runs in parallel with build and continues after. Tracks three things: agent usage, business impact, and human sentiment.
Scaled
activation
Using impact proof points, identify the IT and HR amplifiers and the next business units. Build the case and the plan to repeat what worked.
-
![]()
Participated in AI agent adoption pilot
-
![]()
Hours/mth reallocated to customers by sales org
-
![]()
Community platform and event participation
-
![]()
Start up increased software adoption and usage
-
![]()
Field employees adopted new comms platform
-
![]()
Employee's received software license upgrade
Carpool services
Jumpstart
workshops
(Days)
Accelerate your organization's humanᴬᴵ journey with a hands-on workshop designed to align leaders, identify high-value opportunities, and build a practical roadmap for agent adoption. Participants leave with a shared vision, prioritized use cases, and a clear understanding of how intelligent agents can support business objectives and employee success.
Workshop 1: AI infrastructure review and people/company objectives alignment
Workshop 2: Impact architecture and agent design and function
Workshop 3: Engagement and impact
Workshop 4: Cultural evolution, scale workforce activation through people, where to start
Agent ROI
sprints
(Weeks)
Demonstrate the value of AI through targeted sprints that connect agent adoption to measurable business outcomes. Using Carpool’s trust transfer principles, we help organizations identify early wins, showcase success stories, and build the behavioral momentum required to scale adoption across teams and functions.
Targeted agent ROI sprint design
Aligned to business objectives
Agent building (2-4 agents)
Built by experience and IP
Employee engagement-driven
Outcome focused
Initial engagement support
Agent impact
support
(Months)
Move beyond deployment and focus on outcomes. We help organizations measure adoption, employee engagement, business impact, and operational effectiveness to ensure agents are delivering meaningful value. Through ongoing support, reporting, and optimization, leaders gain the insights needed to guide future investment and workforce transformation.
On demand support and always on engagement SLA
Operationally predictable
Supportive of strategic initiatives
Foster institutional outcomes
Refine processes for scalability
Rides we’ve been on with our clients
Humanᴬᴵ
Humanᴬᴵ is the belief that artificial intelligence should elevate humanity, not replace it, and it is the philosophy that drives the work we do.
Represented as "human to the power of AI," humanᴬᴵ places people at the center and positions intelligence as an amplifier of human capability, creativity, agency, and contribution. As intelligence becomes increasingly abundant, the greatest opportunity is not simply to automate work, but to unlock people potential and elevate the human condition.
At Carpool, humanᴬᴵ serves as both a philosophy and a design framework. It guides how we help organizations build environments where people and intelligent agents work together to achieve outcomes that neither could accomplish alone.