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6,400 hours a month moved from meetings back to customers. Eight hours per person, every month, given back.
It's about time
An 800-person sales team, spread across multiple regions, was losing its days to what they called "meeting dominoes" — meetings held to discuss prior and future meetings. Over six months, Carpool helped rebuild how the team spent its time.
“Carpool helped us move the conversation out of IT and into the business, and managers had a lot to say.”
~Senior director of sales operations
The problem was never the software. Carpool reframed the conversation from IT functionality to business impact, replacing recurring calls with fast async updates and focused pop-ups only when something needed more than a message. Meeting overload had become a cultural norm across the sales org, so the fix had to rewire expectations team by team, not just adjust calendars.
Six months in, the sales team spends less time discussing meetings and more time with customers. What started as a scheduling problem became a measurable sales advantage.
Peer-to-peer connection went from 33 percent to 72%. More than 9,000 caregivers now open the hub every morning.
The hub that ran itself once the right people were in it
Nearly 90 percent of Amedisys's care team works from the road, not an office, spread across home health, hospice, and palliative care lines. Disconnection was rising because of it. Over the course of a year, Carpool turned a digital platform into a daily habit that stuck.
"Carpool has helped us understand how our IT investment can facilitate our transformation to a modern workplace, engaging our business units and field clinicians to understand where our efforts have a direct impact on patient care."
~ Amedisys IT leader
Carpool led with culture, not tech. The platform came second, after a pilot across 10 to 20 field offices tested what daily connection could actually mean for people who spend most of the day alone in a car. Trust came from internal champions, not a mandate, and support was built into workflows caregivers already had rather than bolted on top.
Within a year, daily virtual huddles were normal across the full 20,000-plus employee organization, a rhythm built team by team, not rolled out all at once.
A year in, caregivers rediscovered purpose in work that still happens almost entirely alone in the field. The connection is what changed, not the isolation of the job itself.
480,000+ personnel, reached across branches.
Teleworking without losing the mission
A paper-first, meeting-heavy culture had reached 480,000-plus personnel across the armed forces. Carpool was brought in to help that many people adopt cloud-based collaboration tools without losing what made the culture work in the first place.
"Teleworking gives me the flexibility to connect with people across offices through virtual meetings, without losing that sense of being part of the team."
~Sr. Field Service Engineer
Carpool started with pilot groups rather than a branch-wide mandate, partnering with IT leaders to test what adoption actually looked like before scaling the campaign further. The rollout leaned on a collaboration campaign built around new tools, not just an announcement that they existed.
The Armed Forces communities can now telework and meet virtually across offices, without the tools feeling like a replacement for the culture that came before them.