Communication Strategy and Design is the architecture of effective information flow. Well structured communications design can help increase sales, cut costs and enrich employee, partner, and customer engagement.
A Learning-based Foundation
Our unique solutions aggregate the creative process of an advertising agency, the strategic vision of a consulting firm, and the social principles of a digital community. We use the lens of creativity to increase the stickiness of the engagement. Analytics gives us a foundation to stand on and a way to find insights. The social principles that drive digital communities help us evolve the way people get stuff done. Approaching each engagement with this foundation encourages us to think differently about the way we work… and that’s a good thing.
We approach each of our engagements with a logical four step process: learn, design, build, and manage. Using this process helps our clients save time and money, create stronger connections between teams, empower leaders and employees, and enable a more engaging customer experiences. It also affords us predictability, speeding up the discovery process and moving us in the right direction sooner.
Tools & Approaches
The work we do is based on key guiding principles, proven methodologies, and a rich understanding of communication tools and services. Some of these principles, methodologies and tools are: understanding the flow of information, the discovery of actionable insights, mapping and simplify communication channels, narrative development, and how to set up an change management influence wave. Learn more about how we do what we do at the soltuion library.